A staunch end-user advocate and a recognized authority in product design, I have empowered numerous organizations to realize their product visions, resulting in significant and impactful customer experiences.
Design Lead, Platforms at ServiceNow, building next generation components including Gen AI
Won ServiceNow Visionary Award & UX Design Award for Node Map project
Top 1% Mentor on ADPList
Actively working on ideas in the space of Gen AI, Social-Commerce
On research paper review panels for conferences in Computer Supported Collaborative Work (CSCW)
Past Engagements
Design Lead, HELOC Products at Achieve 2020 - 2021
Design Lead on Ten-X Auction Platform leading to its acquisition by CoStar group 2018 - 2020
UX/UI Designer at Cisco Webex , lead the biggest redesign effort of BroadSoft’s unified communications platform leading to its $1.9 Billion acquisition by Cisco 2016 - 2018
UX/ Interaction Designer at Lenovo, redesigned 2nd most visited page of lenovo.com and laptop configuration experience 2015
Customer Experience Designer at Kohl's, worked on Global Inventory Visibility, Product Page, Checkout Experience 2012 - 2015
Master of Human-Computer Interaction from School of Computer Science,Carnegie Mellon University 2011 - 2012
Bachelor in Design, Department of Design, Indian Institute of Technology, Guwahati 2007 - 2011
About Rohan
Rohan loves designing software applications that are intuitive, aesthetic, and provide a delightful experience for their users.
For the last 12 years, Rohan has been designing future experiences for companies. His approach involves keeping users at the center of the design process. When designing, he always maintains a holistic perspective, considering how the designs should encompass all the moving parts within a product. He takes pleasure in delving deep into the technical aspects to optimize his designs. Collaborating with Managers, Engineers, and fellow Designers is an aspect of his work that he particularly enjoys.
Rohan holds a strong belief in the transformative potential of design, inspiring organizations to create innovative solutions that genuinely matter to people. This belief drives him to continuously explore new technologies, design trends, and cultural shifts that can aid in pushing the boundaries of his creative work.