I design how people work with AI. At ServiceNow, I define the interaction models and platform systems behind generative and agentic AI experiences used across the enterprise.
Recent Work: ServiceNow Platform Experiences
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Earlier Work
Rohan designs enterprise software for complex work: platforms, AI-assisted workflows, and interaction systems that help people understand what is happening and act with confidence.
Over the past 12+ years, he has led product design across ServiceNow, Achieve, Ten-X, Cisco Webex, Lenovo, and Kohl's. His work often sits at the intersection of product strategy, systems thinking, and detailed interface craft, from reusable platform components to large-scale workflow redesigns.
He is especially interested in how AI changes the relationship between people and software. His approach is practical and human-centered: make powerful systems legible, keep people in control, and design patterns that product teams can reuse without losing quality.
For product design, AI interaction, advisory, or speaking inquiries, send a note and I will get back to you.
